● Building and maintaining strong customer relationships.
● Resolving customer issues and inquiries.
● Collecting and analyzing customer feedback.
● Developing strategies to enhance customer satisfaction.
● Communicating with internal teams to address customer needs.
● Monitoring customer accounts and ensuring timely deliveries.
● Providing product or service information to customers.
● Managing customer complaints and escalations.
● Promoting customer retention and loyalty.
● Collaborating with sales and marketing teams to meet customer expectations